Last updated: February 2026

Introduction

APRS Chat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Information We Collect

Information You Provide

Account Information: When you create an account, we collect your email address and amateur radio callsign.
Support Requests: When you submit support tickets, we collect the information you provide in your request.
Communications: Any messages or information you send to us.

Information Collected Automatically

Device Information: Device type, operating system, and app version for support purposes.
Usage Data: How you interact with the Service (anonymized analytics).
APRS Data: Messages and position data transmitted through APRS networks (inherently public).

How We Use Your Information

To provide and maintain the Service
To process support requests and communicate with you
To send important notices about the Service
To improve and optimize the Service
To detect and prevent fraud or abuse

APRS Data and Public Information

By using APRS Chat for amateur radio communications, you acknowledge that:

APRS is an inherently public communications system
Your callsign, messages, and position beacons are transmitted publicly
This data may be logged by APRS-IS servers, IGates, and other stations
Your amateur radio callsign is a matter of public record

Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: Third parties that help us operate the Service (hosting, email)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Support ticket data is retained for reference purposes. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Object to processing of your data
Export your data in a portable format

Children's Privacy

Our Service is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us.